If a participant is unable to make their appointment he or she must call the facility’s main office and their personal trainer to cancel. The session must be cancelled 12 hours in advance; at that time, the session may be rescheduled. If the participant fails to call and misses his or her appointment, it will result in the forfeiture of that session.
If the participant decides to discontinue the personal training program prior to finishing a purchased package of sessions and requests a refund, a 10% processing fee will be applied to the amount owed to the participant.
Scheduling your Sessions
Trainer availability is based upon your schedule and the open availability of our training staff. Committing to a regular training schedule, helps you to achieve real results! If you have to re-schedule a training session due to other conflidts, it must be resolved with your trainer.
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